What age group are Gosh! softies suitable for?
Our Gosh softies are made for cuddles at any age, from little ones to grown-ups. That said, each toy comes with an age recommendation sewn into the label for safety -please check before giving to babies or young children. Some softies may contain small parts not suitable for children under 3 years. Because safety matters, no matter your age!
Are Gosh! softies safe for babies?
Yes! Many of our softies are safe for babies, but please always check the sewn-in age label and remove all packaging before giving a toy to your little one. Safety is our top priority.
How do I wash and care for my Gosh! softie?
Care instructions are sewn into each product’s label using universal washing symbols. Most Gosh! softies can be machine washed at 30°C on a gentle cycle. Some require surface cleaning only—please check the label. We don’t recommend tumble drying, ironing, or dry cleaning.
What should I do if my softie gets damaged?
If your Gosh! softie is damaged or you have any concerns, please contact us at
Can I return or exchange my Gosh! softie?
Yes! We want you to love your Gosh! softie. If you’re not completely happy, please check our returns policy on the website or contact customer service for help with returns.
Do you offer gift wrapping or personalized messages?
Yes! Our charming Gosh Softie House gift box is the perfect, ready-to-give package - making gifting effortless and unforgettable.
How can I contact Gosh! customer support?
You can reach us by email at hello@goshsofties.com or by phone 00353-1-8809150 (Ireland). Our team is available Monday to Friday, 9am-5pm.
Are your products ethically made and safe?
Absolutely. We’re committed to creating softies that are safe, ethically made, and crafted to high-quality standards.
Do you have physical stores where I can see the softies?
Yes! Gosh softies are available in all Tipperary Crystal stores. You can also find them at selected stockists.
How long will my order take to arrive?
We aim to dispatch orders within 1-2 business days. Delivery times depend on your location and chosen shipping method. Standard delivery is 3-5 workings days. You’ll receive a tracking number as soon as your order ships. Please see our shipping page for more details.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but once an order has shipped, changes or cancellations aren’t possible.
What payment methods do you accept?
We accept all major credit and debit cards for a secure and easy checkout.
Is my payment information safe?
Yes! We use secure, encrypted payment processing to protect your details.
Do you ship internationally?
Shipping options depends on your location. Please contact us directly, and we’ll be happy to look into the best shipping options for you!
What if my softie arrives damaged or incorrect?
We’re sorry if this happens! Please contact us immediately with your order details and photos of the issue. We’ll resolve it quickly, either by replacement or refund.
Do you offer wholesale or bulk orders?
Please reach out to